" Above and Beyond, Kind & Respectful "
I wanted to send a quick note to let you know that both my drivers went above and beyond during my travel to and from the airport this week. They were kind, respectful, and offered to go out of their way to assist me. You have a great team, and I hope you realize the caliber of those individuals. Thank you!
" Great service on both ends of trip "
Thank you Ron...great service on both ends of trip...next time we head down you get the call....regards, g
" Thank you for your support "
Thank you for your support. Your driver was awesome! Please let us know if we can do anything for you.
Thank you,
" Your service is quite impressive "
Thanks so much, Mike. Your service is quite impressive. Bill was an excellent "host."
Thanks again,
" I appreciate your professional service "
Dear Mike Sobol,
On behalf of the International Visitors Corps of Jacksonville, I would like to thank you for your involvement with our recent Foreign Service Nationals Training participants. The Foreign Service Institute sponsors the training of these participants and is also the Federal Government's primary training institution for officers and support personnel of the U.S. foreign affairs community, preparing American diplomats and other professionals to advance U.S. foreign affairs interests overseas and in Washington.
This program would not be possible without the dedication of people like you, who volunteer time and knowledge to these individuals. I hope you gained a greater perspective of the importance and benefits of citizen diplomacy during your meeting.
Familiarizing ourselves with the culture of citizens around the world is essential for the progress of the United States. Social interactions are the first step in developing relationships and world understanding. The importance of citizen diplomacy has recently been addressed by Defense Secretary Robert Gates as he urged for "a dramatic increase in spending on the civilian instruments of national security," among others, is diplomacy. He further expressed that "soft power" tools including diplomacy are necessary to defend the interest of the United States.
In meeting with these participants, you have truly played a role as a Citizen Diplomat by extending friendship, knowledge and culture to these international guests. I am grateful for the time and expertise you and your colleagues offered and look forward to working with you in the near future.
Mike/Ron.
Thank you for the excellent way you handled our speaker and guest ground transportation needs last week for our Midyear Meeting in Ponte Vedra.
I appreciate your professional service and look forward to using your company again when we return in 2010.
Thank you again.
" I will absolutely refer you to my colleagues "
I have to say that this is the first time I have received comments from the guests on the ground transportation. They were all positive and touched upon the car service, on time, the meet and greet service, and also the drivers courtesy and knowledge. If ever in the area again I will certainly use your group again and I will absolutely refer you to my colleagues and other planners.
Thank you again and enjoy the warm weather now!
" We were very pleased with the bus and the service "
We were very pleased with the bus and the service from East Coast Transportation. We were especially pleased with our driver, Bill Metcalf. He fit right in, seemed to enjoy all of us and our activities, and was a good driver and very thoughtful. It was a great trip and we all loved the bus.
Thank you very much.
" Definitely performed beyond our expectations "
East Coast Transportation definitely performed beyond our expectations. Not only was each and every Sedan, Van, and Mini Bus in immaculate condition, but the drivers were courteous, well dressed, and surely an asset to East Coast's marketing team! For example, when I arrived into JAX, our driver was more of a Historic Tour Guide, providing facts and history about Jacksonville in a most entertaining (and not intrusive) manner. And, during the entire week I noticed that every driver was in communication with Valet and seemed to know each by name, giving me a sense of security knowing that if I wasn't available, our speakers were in good hands.
" Thank you and your staff for the fantastic service "
Steve and I want to thank you and your staff for the fantastic service they provided for our wedding on March 7th. We had a fabulous day, thanks, in part, to th great shuttle service. The transportation was seamless. Your staff was courteous and professional. And we really appreciated being able to not worry about this one aspect of our wedding day. We have passed on a glowing recommendation to Aurora at the Ribault Club, so that she can recommend your company to future brides and grooms.
Thank you for all of your assistance. Sincerely,





